Frequently Asked Questions

No, we now operate online only. This helps us keep our range of yoga props, meditation cushions, and yoga accessories accessible and affordable while delivering directly to your door anywhere in Australia (and overseas on request).

Yes, our knowledgeable customer service team is available during business hours by phone and email. You’ll find all contact details on our Contact Us page.

Absolutely. We provide special pricing for yoga studios, meditation centres, wellness retreats, teachers, and bulk purchases. Contact us with your requirements and we’ll be happy to help.

From time to time, we run seasonal sales or special promotions on yoga mats, yoga bolsters, and other yoga & meditation props. The best way to stay updated is to join our mailing list and follow us on social media.

Simply browse our website, add items to your cart, and proceed to checkout. Once your purchase is complete, you’ll receive an order confirmation email.

We accept major VISA, Mastercard, PayPal, AfterPay and bank transfer. All payments are processed safely through encrypted checkout to protect your information.

If your order hasn’t been packed or shipped, we may be able to adjust or cancel it. Please contact us as soon as possible with your order number so that we can assist.

Yes, we offer a range of digital gift cards in differing dollar amounts. They can be emailed directly to the recipient and used for any product in our store.

Orders are typically dispatched within 1–3 business days. Once shipped, you’ll receive a tracking number by email. Delivery times vary depending on your location in Australia or overseas.

Yes, we ship worldwide. For international orders, please email us for a shipping quote. Keep in mind that customs duties or taxes may apply in your country.

Yes. Once your order is shipped, you’ll receive tracking information by email so you can follow your parcel’s journey to your door.

If your order hasn’t arrived within the estimated timeframe, please contact us. We’ll investigate with the courier and work with you to resolve the issue quickly.

We want you to love your purchase. If you change your mind, items can be returned within 7 days of delivery, provided they are unused, in their original packaging, and in
resalable condition. For hygiene reasons, some products (such as eye pillows) cannot be returned — please see our full Return Policy page for details.

Please contact our customer service team via email with your order number to start the return process. We’ll provide instructions and the return address. Return postage is usually the customer’s responsibility unless the item is faulty.

If your item arrives damaged or develops a fault, please contact us right away with photos. We’ll arrange a replacement, exchange, or refund as quickly as possible.

Yes, exchanges are available as long as the item is unused and in resalable condition. Please contact us first to arrange the exchange before returning your item.

Oval bolsters provide stable support for restorative yoga poses, while round bolsters are excellent for opening the chest and deeper stretches. If you’re unsure, think about your practice style — restorative and yin yogis often prefer oval bolsters, while vinyasa or general yoga
practitioners may like the versatility of a round bolster.

We use high-quality, durable, and eco-conscious materials designed for comfort and longevity. All of our meditation cushions and yoga bolsters are filled with natural fibres such as kapok, organic cotton, or buckwheat husks. Outer covers are typically made from breathable natural fabrics like organic cotton, or blends of organic cotton and linen.

Yes. Our yoga mats are free from harmful chemicals such as PVC and phthalates. The jute and rubber are both natural products.

Yes. Most covers come with zippers and can be removed for hand washing (recommended) or gentle machine washing in cold water. Always air dry to maintain the fabric and shape.

After each use, wipe your yoga mat with a mild soap-and-water solution or a natural mat cleaner. Avoid harsh chemicals, and always let it air dry in the shade fully before rolling it up. This helps extend the life of your mat.

Store props in a cool, dry place away from direct sunlight and UV rays to help maintain their shape and colour. Keeping bolsters and cushions off the floor also prevents dust build-up and helps
keeps them fresh.

Our customer care team is here to help. You can reach us by email or phone during business hours with any questions about products, orders, or care instructions.